.help-module__3rXyKq__screen{padding-top:var(--sp-lg);padding-bottom:var(--sp-2xl)}.help-module__3rXyKq__head{margin-bottom:var(--sp-lg);flex-direction:column;gap:6px;display:flex}.help-module__3rXyKq__title{font-family:var(--display);color:var(--navy-deep);margin:0;font-size:26px;font-weight:800}.help-module__3rXyKq__subtitle{font-family:var(--body);color:var(--ink-soft);max-width:52ch;margin:0;font-size:14px;line-height:1.55}.help-module__3rXyKq__detour{background:var(--cream);border:1px solid var(--line-cool);border-radius:var(--r-card);margin-bottom:var(--sp-lg);font-family:var(--body);color:var(--ink);flex-wrap:wrap;align-items:center;gap:8px;padding:12px 14px;font-size:13.5px;line-height:1.5;display:flex}.help-module__3rXyKq__detourLink{color:var(--blue);font-weight:700;text-decoration:underline}.help-module__3rXyKq__card{border:1px solid var(--line-cool);border-radius:var(--r-card);background:var(--white);padding:var(--sp-lg);margin-bottom:var(--sp-lg)}.help-module__3rXyKq__cardTitle{font-family:var(--display);color:var(--navy-deep);margin:0 0 var(--sp-md);font-size:17px;font-weight:700}.help-module__3rXyKq__row{gap:var(--sp-md);display:grid}@media (min-width:560px){.help-module__3rXyKq__row{grid-template-columns:1fr 1fr}}.help-module__3rXyKq__field{margin-bottom:var(--sp-md);flex-direction:column;gap:5px;display:flex}.help-module__3rXyKq__label{font-family:var(--body);color:var(--ink);font-size:12.5px;font-weight:700}.help-module__3rXyKq__input,.help-module__3rXyKq__select,.help-module__3rXyKq__textarea{font-family:var(--body);color:var(--ink);border:1px solid var(--line-cool);border-radius:var(--r-chip);background:var(--white);width:100%;padding:11px 13px;font-size:15px}.help-module__3rXyKq__textarea{resize:vertical;min-height:130px;line-height:1.5}.help-module__3rXyKq__input:focus,.help-module__3rXyKq__select:focus,.help-module__3rXyKq__textarea:focus{outline:2px solid var(--blue);outline-offset:-1px}.help-module__3rXyKq__honeypot{width:1px;height:1px;position:absolute;left:-9999px;overflow:hidden}.help-module__3rXyKq__consent{font-family:var(--body);color:var(--ink-soft);margin:0 0 var(--sp-md);font-size:12px;line-height:1.5}.help-module__3rXyKq__consentLink{color:var(--blue);text-decoration:underline}.help-module__3rXyKq__submit{font-family:var(--body);color:var(--white);background:var(--navy);border-radius:var(--r-chip);cursor:pointer;border:none;align-self:flex-start;padding:12px 20px;font-size:15px;font-weight:700}.help-module__3rXyKq__submit:hover:not(:disabled){background:var(--navy-deep)}.help-module__3rXyKq__submit:disabled{opacity:.55;cursor:default}.help-module__3rXyKq__error{font-family:var(--body);color:#b23a2c;margin:6px 0 0;font-size:13px}.help-module__3rXyKq__success{border-radius:var(--r-card);padding:var(--sp-lg);margin-bottom:var(--sp-lg);background:#eef8f1;border:1px solid #1f6f4359}.help-module__3rXyKq__successTitle{font-family:var(--display);color:#17563a;margin:0 0 6px;font-size:18px;font-weight:700}.help-module__3rXyKq__successBody{font-family:var(--body);color:var(--ink);margin:0 0 var(--sp-md);font-size:14px;line-height:1.55}.help-module__3rXyKq__successRef{background:var(--white);border:1px solid var(--line-cool);border-radius:var(--r-chip);margin-bottom:var(--sp-md);align-items:center;gap:8px;padding:6px 12px;display:inline-flex}.help-module__3rXyKq__successRefLabel{font-family:var(--body);letter-spacing:.08em;color:var(--ink-soft);font-size:10px;font-weight:700}.help-module__3rXyKq__successRefCode{color:var(--navy-deep);font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:13px;font-weight:700}.help-module__3rXyKq__successCta{font-family:var(--body);color:var(--white);background:var(--navy);border-radius:var(--r-chip);padding:10px 18px;font-size:14px;font-weight:700;text-decoration:none;display:inline-block}.help-module__3rXyKq__successCta:hover{background:var(--navy-deep)}.help-module__3rXyKq__alt{border-top:1px solid var(--line-cool);padding-top:var(--sp-lg);flex-direction:column;gap:10px;display:flex}.help-module__3rXyKq__altLabel{font-family:var(--body);letter-spacing:.06em;text-transform:uppercase;color:var(--ink-soft);font-size:12px;font-weight:700}.help-module__3rXyKq__altLink{font-family:var(--body);color:var(--navy-deep);align-items:center;gap:8px;font-size:14.5px;text-decoration:none;display:inline-flex}.help-module__3rXyKq__altLink:hover{color:var(--blue)}.help-module__3rXyKq__threadHead{margin-bottom:var(--sp-lg);flex-direction:column;gap:6px;display:flex}.help-module__3rXyKq__threadSubject{font-family:var(--display);color:var(--navy-deep);margin:0;font-size:22px;font-weight:800}.help-module__3rXyKq__threadMeta{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.help-module__3rXyKq__ticketRef{color:var(--ink-soft);margin:0;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11.5px}.help-module__3rXyKq__statusChip{font-family:var(--body);text-transform:uppercase;letter-spacing:.04em;color:var(--ink-soft);background:var(--cream);border:1px solid var(--line-cool);border-radius:var(--r-chip);white-space:nowrap;padding:2px 9px;font-size:10.5px;font-weight:700}.help-module__3rXyKq__statusChip[data-status=open]{color:#1f6f43;background:#eef8f1;border-color:#1f6f4366}.help-module__3rXyKq__statusChip[data-status=pending]{color:#7a5c00;background:#fffbe9;border-color:#d99a0080}.help-module__3rXyKq__statusChip[data-status=closed]{opacity:.75}.help-module__3rXyKq__thread{margin:0 0 var(--sp-md);gap:var(--sp-sm);flex-direction:column;padding:0;list-style:none;display:flex}.help-module__3rXyKq__msg{border:1px solid var(--line-cool);background:var(--cream);border-radius:12px;max-width:88%;padding:10px 13px}.help-module__3rXyKq__msg[data-kind=ops]{background:#f2f8fc;border-color:#2b7fc440;align-self:flex-end}.help-module__3rXyKq__msg[data-kind=guest]{align-self:flex-start}.help-module__3rXyKq__msg[data-kind=system]{text-align:center;background:0 0;border:none;align-self:center;max-width:100%;padding:2px}.help-module__3rXyKq__msgHead{align-items:baseline;gap:8px;margin-bottom:3px;display:flex}.help-module__3rXyKq__msgAuthor{font-family:var(--body);color:var(--navy-deep);font-size:12.5px;font-weight:700}.help-module__3rXyKq__msgTime{font-family:var(--body);color:var(--ink-soft);font-size:11px}.help-module__3rXyKq__msgBody{font-family:var(--body);color:var(--ink);white-space:pre-wrap;word-break:break-word;margin:0;font-size:14px;line-height:1.5}.help-module__3rXyKq__systemNote{font-family:var(--body);color:var(--ink-soft);margin:0;font-size:12px;font-style:italic}.help-module__3rXyKq__replyForm{border-top:1px solid var(--line-cool);padding-top:var(--sp-md);flex-direction:column;gap:8px;display:flex}.help-module__3rXyKq__replyBtn{font-family:var(--body);color:var(--white);background:var(--blue);border-radius:var(--r-chip);cursor:pointer;border:none;align-self:flex-start;padding:9px 16px;font-size:14px;font-weight:700}.help-module__3rXyKq__replyBtn:hover:not(:disabled){filter:brightness(.94)}.help-module__3rXyKq__replyBtn:disabled{opacity:.55;cursor:default}.help-module__3rXyKq__closedNote{font-family:var(--body);color:var(--ink-soft);border-top:1px solid var(--line-cool);padding-top:var(--sp-md);margin:0;font-size:13px}.help-module__3rXyKq__backLink{font-family:var(--body);color:var(--ink-soft);margin-bottom:var(--sp-md);align-items:center;gap:6px;font-size:13.5px;text-decoration:none;display:inline-flex}.help-module__3rXyKq__backLink:hover{color:var(--navy)}